Your request regarding the OP300 Series Ninja® Foodi® Tendercrisp™ Pressure Cooker lid has been approved. Your replacement lid will be shipped within the next 5 business days. You will receive another email with a tracking number at that time. Just as a reminder, please do not use your unit’s pressure-cooking function until you have received the replacement lid.
If you have questions, please contact us at us at 888-370-1733 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. Saturday, or via email at sharkninja@rqa-inc.com
Thank you,
RQA, Inc. – a SharkNinja authorized service provider
I'll update when the replacement lid arrives. They seem to have their stuff together.
